[Resolved]  Reliance Netconnect Plus — Giving unnecessary trouble

Address:

Delhi

Dear Sir,

I took Reliance NetConnect Plus on October month with the plan 1099 ( usage 10GB with speed 3.1 MBPS ) . But the day onwards I never got such speed. What exactly I got is 1 Kbps,2 Kbps,...maximum 40 Kbps rarely. So I called to their customer care and tried to sort out this problem,but it dosen't .
I got assurance that after 30th november I supposed to get the specified speed in plan. So I waited for the day, but till the day they suspended my services I didn't get what I supposed to be.

I didn't pay their november month bill , and now they are continously calling me to pay the usage bill.
How come it possible to pay which i never used because the speed which I was getting is not suitable enough to navigate from one page to another in Web Browser.

Please suggest me to do next..
Devendra