[Resolved]  Reliance Netconnect — Service deactivated from month irrespective of recharge done

Address:

Pune, Maharashtra

Hello,

I was using reliance net connect. I had purchased it on 27 Aug. At the time of purchase the scheme was I will be getting 10 GB in 2400 RS(1600 datacard+800 recharge) which will be valid till 3 months. the condition was I had to recharge RS 250 before 1 day of completing next month so as to carry forward balance. I had recharged on 24 oct as it was completing 2months on 26 oct and I wanted to carry forward my 6GB available balance for third month. But on 26 oct they(relience) disconnected my net connection saying no document validation was done. I asked to shopkeeper from where I purchased datacard. its completing month for disconnection but no proper feedback from relience customer care. I lost my 6 GB balance and 250 RS recharge for worst relience services. I want my all balance back.My datacard no is [protected].


Hemshri Lakhapati