Reliance Netconnect — Speed and Connection Issue

Address:

Ahmedabad, Gujarat

This is Nishit Jariwala, user of Reliance Netconnect+ Internet Broadband. I have plan of 5GB- 3.1 MBPS (Postpaid). Reliance used to take bill amount before 30 of every month whereas my billing cycle completes on 11th of the next month. And i am not happy costumer of Reliance. I have plan of 3.1 MBPS, but i have never seen speed above 100 KBPS in my connection. And that's not it, my net got disconnected at every hour. I have called in Reliance Service Center to register a complaint against this issue for more than 20 times. But they are not even registering complains! They just making clients fool every time saying that- "There is a problem in our system, so we can't take complain at this time.".

I have called to one of the operator of Customer Care named Dev Ratan (Mumbai) on 6:30 pm, 14th May, 2012. I have got the same answer as usual. They are not giving any kind of support or service. I will never recommendReliance for Internet Broadband to anyone.