[Resolved] Reliance Netconnect — excess billing | |||
hello sir,i am purchesing the pospad netcard of reliance they give me wrong bill i am not using my netcard properly.i have taken the plan of 450 and excess usage limit is 1000rs but i am not using the net properly b/z of network problem but they give me a bill of 1235 rs and cut my connection.pls tell me wat i do.i paid a wrong bill or some sattelment is there.i am going to reliance office and i told him pls switchoff my connection they are saying me we dont swithcof[censored] r conection.before 6 month and they dont swithcoff.and they give me a bill of 1235 rsin this month and cut my connection.sir this is a clear cheating with counsumer.pls help me sir. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
With reference to above we would like to bring to the notice the we had reliance data card connection with esteem organization in name of Asim Patra.
Reliance Netconect Number : [protected]
Traiff plan: Rnj149data
Relationship number :[protected]
Team at time of taking the above scheme executive told us that it is Rs. 495 unlimited plan incl. of all taxes. We have regularly paid your bill from Nov' 2010 to April 2011 which can be reflected in system and we have have copy of the same
In may 2011 we got the call from your executive that our is pending bill Rs. 1214/- and schemce has been change.
Without informing us on the same Billing increase by 140% which is cheat. They dont train sales executive on selling product they misled us while selling the product just to increase thier sale and market share
But even after follow-ups they haven't adjusted the bill till now . My staff member have even approached Reliance world many times but they are not able to change from front end.
On 26th Aug I got the mail from [protected]@rediffmail.com. which is attached below in the mail. they are threatening me to pay the bill. I dont knw who are they ???? person call Ms. Khaan[protected] and mobile number [protected]. Ms. Khaan said they will take legal action with us.. We said we are ready for the same....
We are approaching cunsumer court on the matter. Kindly look into the matter
Attach: mail below
[protected] Forwarded message[protected]
From: ZENITH ENTERPRISES <[protected]@rediffmail.com>
Date: Fri, Aug 26, 2011 at 2:55 PM
Subject: RELIANCE O/S BILL
To: "[protected]@GMAIL.COM" <[protected]@gmail.com>
PAY RS.1241.46FOR CAF NO[protected] FOR DC CONNECTION (RELIANCE) OR FACE STRICT LEGAL ACTION, CALL KHAAN[protected]