[Resolved] Reliance Postpaid — Getting bills even after the cancellation of sim | |||
Sir, my reliance postpaid mobile number is [protected] i have used reliance post paid sim for one month in june 2012. They have told me at the time of taking post paid plan that they will give 150 minutes free talk time for every month by taking 199 plan. But they have offered only 83 minutes for the girst time, when i went to reliance communication at arundelpet branch in guntur but response from the exucutive at that branch is very irresponsible so i decided to cancel my sim.i have went to the same branch after that day and asked them to cancel my sim.But they told me that they dont have the right to cancel the sim, they suggested me to call 198 and request them to cancel the sim. So i have called 198 and ask them to cancel my sim, the executive told me that the process will take 1 week to cancel.I said ok. After few days i got a call from reliance executive to my another mobile number and they offered me some rate cutter offers but i said them to cancel my sim then they said ok we will cancel your sim. After a month i got bill for the second month, then i goto reliance communications branch at arundelpet branch, guntur. They have taken my number and they told me that they will solve my problem. But i have received the next month bill also, some executives called me from vijayawada twice about the payment then i told everything about the sim cancellation then they said they will look after it, but the story repeats again i get the bill for september also. Today(08/11/2012) reliance executive called me and asked for the due amount, i told him the whole story but he told me that i have to pay the money otherwise they will take legal action against me. Then i called the reliance customer care to solve my problem, he says there is no cancellation request from my side and i have to the bill.The response and attitude of reliance executives towards the customers is very disappointing and awful. How can i pay the bill without using the sim. Please take proper action on this issue and resolve my problem as early as possible. Thanking you sir, [protected](reliance number not in use now) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 20 Comments | |||
Comments
Reliance Postpaid — i wish to change prepaid
sir i have three post paid reliance mobile. the numbers [protected] [protected] [protected]. i wish to change it to pre paid.otherwise cancel all.arunachalam
Reliance Postpaid — unwanted calls
i have registered my 2 mobile numbers with do not call.but i am receiving calls after registration.Pls help me.my no in [protected], [protected] Name:Suresh M K
DOB:24/03/1961
Billing Address: No.7, 2nd floor, UKR Layout,
Yelachenahalli,
Near Ayyappa Temple,
Bangalore 560062
Deactivate the sim and the account of the number [protected] as soon as possible as i am using an other account.kindly do th needful and oblige.
alternate number is [protected].
DOB:24/03/1961
Billing Address: No.7, 2nd floor, UKR Layout,
Yelachenahalli,
Near Ayyappa Temple,
Bangalore 560062
Deactivate the sim and the account of the number [protected] as soon as possible as i am using an other account.kindly do th needful and oblige.
alternate number is [protected].
i will used to prepaid sim that ways
Name:Syed azmathulla S/O Thaerunnissa
DOB:15/1/1954
Billing Address:No 51/1 Kennchappa road Frazer Twon Bangalore-560005
Deactivevate the sim and the account of the number [protected] as soon as possible as i am using an vodafone prepaid number is [protected].
DOB:15/1/1954
Billing Address:No 51/1 Kennchappa road Frazer Twon Bangalore-560005
Deactivevate the sim and the account of the number [protected] as soon as possible as i am using an vodafone prepaid number is [protected].
please cancel the connection of vodafone postpaid connection which i have taken number [protected]. kindly do the needful
Please cancle the connection of vogafone postpaid connection which i have taken number [protected]. kingly do needful...
pls cancel my idea postpaid sim number [protected] due to lack of money . kindly do needful
Reliance Postpaid — dalay in plan conversion from prepaid 2 postpaid
i have submitted the prepaid 2 postpaid conversion form on 19 nov 09 to kachru sales at srinagar but till date the service not activated on my cell..my number is [protected] early action is requested
reliance post paid — outgoing barred after taking loads of money from me
i think the day i decided to take reliance was worst day of my life and very bad decision.........the worst service i have ever experienced in my life............I have to make payment every week and that too rupees 300 every time..customer care centre people never resolve my problem they just want me to pay more and more money every time..........................please resolve my problem otherwise !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! To,
Reliance Customer Care
Hyderabad.
Sir,
I would like to cancelation of my post paid connection i.e [protected] and [protected] as a pre-paid
Thanking You
N.Vijay Kumar
[protected]
[protected]
Reliance Customer Care
Hyderabad.
Sir,
I would like to cancelation of my post paid connection i.e [protected] and [protected] as a pre-paid
Thanking You
N.Vijay Kumar
[protected]
[protected]
Reliance Postpaid — Wrong comment ¬ active connection
Dear Sir/ Ma'am,connectindia digital pvt ltd has some association with reliance telecommunication. I bought new connection of reliance postpaid of rs 250 on 30/08/12. But i no haven't activated & they people not refunding my amount. Please help me out.
Regards
Mukesh mehta
[protected]@gmail.com
[protected]
Sorry number is spelt wrong...actual number is [protected]...my problem is solved thank you.
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCom Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCom Care
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SIM — cancellation of SIM
Please cancell my SIM card, bearing phone number [protected]