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Reliance Prepaid - customer care *369

 
90 Reviews
User
  sirajuddin
guys try contacting reliance customer care at *333 and you get the cold voice of the IVRS. then when choose the option 4 which is to speak to the customer care representative voila you would be told that your call is sooo important and that they will connect to the ccr. then comes the really intresting thing of your life---- now after two seconds you get a voice telling you "PLEASE CHECK THE NUMBER YOU HAVE DIALLED " and the phone goes dead.
is it not great service from RELIANCE???????????????????
f#@$%ing reliance customer care
Complaint comments 89 Comments     Updated:
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Comments

 

sms service - Reliance Prepaid

hav been complaining about outgoing sms service being barred..atleast 10 times..each time they say its been corrected but when i try it doesnt work..dont kno what they're doing..they just keep filing the same complaint again n again n giv me a new complaint number each time..i'm so exasperated..
 

DNC DACT - Reliance Prepaid

DNC DACT
NAME:Vinod ojha
Phone No:9312685271
Address:68/B vishal bhawan, shanti nagar, near new tara nagar, khirni phatak, jhotwara, Jaipur.
 

Outgoing deactivated - Reliance Prepaid

I have purchased one prepaid connection from reliance distrubutor which is in kirti nagar new delhi. I had submitted all the documents which is required i.e id proff, address proff but yesterday my outgoing is deactivated and the reason is documents not submitted.

This is not my fault and now distrubutor is also not helping in this case. I have again submitted all the documents to reliance web world . I request you 2 pls activate my no as soon as possible.

Ph no :9312090485
 

Service. - Reliance Prepaid

Sir, I have my reliance pre paid connection with number 9319040896. On this number i am not getting msg. If someone deliver msg to me. he/she gets the delivery report. But msg doesnt came to me. Some times it deliver after 2 or 3 days. I have compalined so many times to customer care but its of no use. They dont treat their customer coplaints seriously.
 
sir,
i m reliance prepaid customer, , , my outgoing calls is deactivated by the company in thursday, , , , , then i submit my proof in reliance office in friday, , , , , , , , since friday, , , , company not activated my outgoing calls, , , , , my reliance number is 9317859213...plzzzz activated my calls
 

outgoing calls - Reliance Prepaid

really i m surpise from reliance service, , , , , , whenever reliance office resume my outgoing calls, , , , and whenever deactivated my calls, , , , , , , , , what a sevice, , , , , , , really surprise, , , , , my number is 9317859213, , , , jab mind karta hai tab outgoing call close kar dete hai, , , , , jab mind karta hai on kar dete hai, , , , , , , , what a service, , , , , first time i see
 
sir,
i m reliance prepiad customer, , , , my outgoing calls is deactivated by company in thursday, , , then i submit my all proof in friday, , , , , since friday my calls is not activated, , , , , , , my number is 9317859213, , , , , so plzzzzzzz activated my calls
 
sir my tariff 195 is not working in my reliance handset wyyyy ... ?????
i have told my shopkeeper my prepaid 195 is not working they said call c.care *333
but this namber always ingage wwyyy ...??
 
i have purchased reliance prepaid connection from reliance dsitributor which is in sainj(theog distt shimla). i have submitted all the documents which is required but from dt.20.10.08 my outgoing and incoming calls deactived.
i have complaint regarding this at custumer care no.9817098170 and they assure me that your no will be activated immediately but there is no result till date.therefore your are requested to pl activate my no. as soon as possible.
 
sir,

my mobile no.9817745240 is not working from dt.20.10.08 your are requested pl activated my no as soon as possible
 

deactivate "find a friend pack" - Reliance Prepaid

dear reliance customer care,
i am having reliance prepaid connection. kindly deactivate my " find a friend pack" . my mobile number is 9380555122.thank u.
 
I am chek my mobile account
 

Regarding online recharge - Reliance Prepaid

I made a online recharge of rs 50 and then of rs 60 on 28 nov 2008 . But it was failed to recharge my cell, but the 50, 60 rs was debited from my HDFC bank account by reliance communication .I thought that reliance communication will refund this amount in my account within two or three days as the other service provider do (Vodafone, Airtel etc). But till now(12 Dec 2008) it's not happened. Whenever I called to customer care everyone is giving me different information and every time they are giving me new request number.
Even the customer care not providing me the address of the reliance offices.
I have my bank statement to take a action.
If they will not solve my problem i will take another way to solve it.
A
User
abhi  
 
mobile no search
 
My mobile no. 9017351606, 9017351609 in my name and 9017523475 in the name of Sh. Balbir Singh my uncle are not working from the last 2 days. you are requested to tell me the details.
N
User
sky  
 

inactive offer - Reliance Prepaid

i nd my friends purchased 7 sims on 15 as we wer overwhelmed by ur bogus offer of 5 rs gettin credited every day nd night cal free. ppl in the cal centre put the blame on the dealer md the dealer on reliance!!! what are we suppossed to do !
 

Find a friend service - Prepaid Mobile

Dear sir
I am using smart mobile no 9827246149 . find a friend service is activated since last so many days and so many times i requested to de-activate find a friend service to customer care. I was suggested to call 51501 and than press 8 than 1 for de-activation but nothing happened.
Kindly arrange to de-activate find a friend service .


Thanks

Yours
LIAQAY KHOKHAR
N
User
krishna  
 

Cheating the customers - Reliance Prepaid

Hi,

I had recharged the reliance prepaid mobile with Rs.490, which is 1500 minitues free for any reliance mobile in india for one month.

I have recharged it on 16th Jan 2009 and i used it for 710 minitues in 18 days. after that they charging me even for reliance mobiles.

I call reliance customer care and i asked they told me that you have already used 1500 min.

This is like cheating the people. Do not go for reliance when you select the service provider
 
My self uday shanker using cell no 9307508616 on my address 36, Manash Nager, Naini, Allahabad. Since last few months I am facing problems to un desired call. I have request many times to provide me DO NOT DISTURB but nothing has done in this connection till this date Please do the needfull required action emidettaly .
Regards,
Uday shanker Singh.
9307508616.
 
My self uday shanker using cell no 9307508616 on my address 36, Manash Nager, Naini, Allahabad. Since last few months I am facing problems to un desired call. I have request many times to provide me DO NOT DISTURB but nothing has done in this connection till this date Please do the needfull required action emidettaly .
Regards,
Uday shanker Singh.
9307508616

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    Reliance Prepaid - customer care *369