[Resolved]  Reliance Prepaid — customer care *369

Sir,
I am a reliance prepaid customer. My no.is [protected], I was getting lot o[censored]nnecessary promotion calls from reliance. i requested before but till now its not working So i requested them to activate DO NOT DISTURB SERVICE in my mobile Now they are disturbing me continuosly all through the day by calling and sending promotional sms'es(Automated calling for promotions). I am really fed up with these calls &sms any time day or night also they used to call and disturb.

I am using reliance service, my mobile no.[protected], from last two months on regular intervel unauthorised deduction is being done, without my permission/any services, repteadily I am compleating about it to our custmer care, then also, its not stopped, Today again Rs.10 was deducted .when I call on that customer service number it chares me & does not give me any support to stop this service, its very bad and shameful on u that u missguiding the consumer by your custmer care reprsentative "Mousime", I am very unhappy about it that u are there to help pople to solve there problem but you are putting them in lots of trouble, I f you will not going to support me I will going to change my service provider

Reliance Prepaid — Deduction in balance amount

Dear Sir/Madam

I would like to inform you that myself Dilip Bhattacharyya i am using Reliance prepaid connection but in 3/07/2011 i am recharge my reliance sim for Rs.50/- and i rec. balance for Rs.41/- and next day i checked my balance and show my balance is Rs 4/- and i am call to customer care for regarding this but everytime the response is "we cant help you, our systems are down".
I have recharged previosly also, but everytime balance is deducted.

So please look into this matter and do the needful as soon as possible

Thanks
Vikas

It is to inform you that there been a consistent problem of balance deduction from my reliance prepaid connection i.e - [protected], whenevr I recharge my account there is always an undue and uninformed deduction of some amount. When I informed this to to reliance customer care, they always tell me about some services that are being activated on my account without any information moreover their attitude towards the problem is not helpful, kindly look into this matter and revert on the same.

Thanks & regards
kshetrapal
[protected]

Reliance Prepaid — Cheating with Customers

With due respect want to state my complaint with hope that i will get the resolution after writing in Consumer Complaints.
My name is Faisal Rashid, I am a user of Reliance Prepaid Connection,, i am using Reliance since 3 years now and i always use the unlimited pack of Rs. 599.00 as i have use of making lot of STD calls on Reliance Numbers because my friends and family not resides in Delhi, This time also on 3rd of Dec i made the recharge of Rs 599.00, however when i am trying to call on STD numbers my balance gets deduct, i called Reliance customer care 198 service in order to lodge a complaint, i spoke with the agent, he was not of great help and told me that there is amendment in plan as plan price has changed to Rs 799.00, i told him that i never received any update from any department regarding these changes , so help to sought this matter i want my STD calls free for at least this month , thereafter from next month as you told me i would recharge it for 799,he said i can not help you in this matter, I asked for supervisor, i spoke with Sapna, and got the worst experience of customer service, she told me the same story and she was monotonous like IVR machine, there was no will to help attitude, i have no personal grudges with anybody i am loyal customer of Reliance since so many years now and in Uttar Pradesh my family and friends also uses Reliance, i have paid for the services , Nobody bothered to inform the customers, then why the hell customer would face this problem, i have paid 599 specifically for FREE STD calls to reliance and if i will not get that it would be a cheating with Customers and there would be a bad impression on our society because we earn money with lot of hard work and we spend it on our need, we do not have money to waste. I just want a fair resolution that for this month i need my same plan because no body bothered to inform me, these people can call for various reason, for various promotion for sales of postpaid connection, then why they can not informed about this change in plan. I have state the clear picture, now it is my request and i have faith that i will get justice.


Regards,
Faisal Rashid

Disgusting service, i have not received any response from Reliance.

my no is [protected] first i don't know why reliance is started many VAS service on my no. and deduct balance and iam trying to call customer care from last 1 month but i am not able to connect and I have request many times to provide me DO NOT DISTURB but nothing has done in this connection till this date Please do the needfull required action emidettaly .

I am amreliance customer with a registered number of [protected]. Since yesterday.. my number is not working. I am even unable to call the customer care centre. Kindly resolve my problem as soon as possible.

change connection

i am ram avtar sharma . i want change my connection in gsm.plz i req you. plz change my connection. .my mo nu. [protected]

regarding receiving of a court order on wrong grounds

first of all please check out the photo attached and then read what I write below :- I have received a court order. I will attach photo of the order once I am sure that my complaint is read Please help me ASAP.

49/- charged for some unknown service "VAS Techzone SMS S"

Since i don't even know what is this service for ? I would like get my money back. to [protected]

call list

i want the call list of my reliance CDMA number a i've lost it. My number is [protected] and alternative number is [protected]

camplaint about lost my data card number

have a reliance net connect broadband+ but i lost my data card number so kindly mail me.., My mail ID is [protected]@gmail.com. Details are as follows. MODEL NO:AC2737 RSN: RZTCDC[protected] MEID:A000002B8CB309 FCC ID :Q78-AC2736

my mobile incoming&sms service stop

my mobile number [protected] incoming service stop last4day why i submit complain daly but not ending my proble

Landline not working since 2 weeks -- 040- 30629050

My Reliance Landline is not working since 2 weeks . Please check ASAP and do the needful

My Number :[protected]