[Resolved]  Reliance Prepaid GSM — Customer care support issue

Address:Pune, Maharashtra

Hii.. I have taken new Prepaid Reliance GSM connection which got activated in 15 minutes and after 12 days suddenly It got Deactivated...when I called to customer care they told me to go reliance web world since they have not got the Document despite of submitting the document...I went to Reliance web world for submitting the same and they were not taking the docs and were telling me to go to the counter where I had taken the connection...they were telling that my number is not being registered so they cant take...

I just want to tell if the number was not register then how cud they provide the service that too for such a long period 12 days ( that is really a security thread
I am really wondering, If my number was not registered then were they sending me Reliance scheme to me in a regular interval

If they had not got the document then they should have given the prior notice of 3 days regarding "the document has not been submitted please submit the document to continue the service"

I really got fadup with such a worst customer care support.

Regards
Aashish Mor
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Aug 13, 2020
Complaint marked as Resolved 
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