[Resolved]  Reliance Prepaid Mobile — No service

Address:Thane, Maharashtra

Service suspended on 30.07.2010 due caf verification.
afterthat (papers) documents i.e. photocopy,ration card xerox copy & Pancard xerox submitted at Ulahasnagar 3 Web weolrd of reliance.
on 09.08.2010 recd message that your documents has been verified,free talktime of 20 minutes has been credited.meassage recd fromRM-Reliance at 20.06 hrs.Next day phone was connected & after2 days at night 9.00pm again service suspended & i contact with customer care centre on number 333 regarding this custmercare representative told me to submitt the paper for verification again. on 13.08.2010 I again submitted the above documents this time at Ambernath Reliance gallery where representative told me that within 3dyas. your phone service will be OK. till 7 days gone niether service Ok nor any message recd. Once again on 22.08.2010 i gone to Ambernath web wod for the same. Again said tome to submitt the papers as my service is suspende due to documents verification. At that time 3rd time UI submitted the Papers i.e 2nd time at Ambernath webworld and assured by them that with in 24 hrs. service will be contined.But this all is is in vain. In between this I had morethan 10 times contacted with customer care centre on 333, but no proper response or helprecd.from them only saying service suspended 7 go to nearby web world & submitt the documents & your sevice will strart.
On 28.08.2010 I personally gone to KHOPOLI & submitted the documents by hand To MR. AMIT KEDIA (Reliance Costomer Representative whose Mob NO. is [protected]) For submitting the documents as I was told that My number belongs to Maharashtra circle & in Mumbai region no one gallary can found what wrong is going & why the service is suspended after submission of CAF 3 times. as seen on screen.
After 2 days My phone was worked only for 10hrs.
After that I had so many times contacted with Mr. Amit on phone & also gone to web world 7 sent mails for the same matter. Till today my phone is not working & nI had suffered too much due to this.
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Aug 13, 2020
Complaint marked as Resolved 
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