| Address: | Krishna, Andhra Pradesh |
DEAR SIR...
i`m mukesh jain from ijayawada.. my number is [protected]..
i got the deduction of 39 rs for my sms pack on 1st or 2nd august.... and after tht they again deducted 39 rs for the same sms pack.. whn i called customer care... they even agreed that the second time deduction is a mistake by them... and it will be refunded within 2 days... for which i have the complaint number i.e[protected]..even i got the confirmation.. and got balnace.. but balance went into promo balance.. which is valid for only 7 days... i again called and asked them to refund my balance in main balance.. and not in promo balance... for this they deactivated my sms service... and whn i called and asked thm, they said me that, i have asked thm to do so... and i never said them to deactivate my sms service..
i can still activate my sms pack, bt now i will have to pay 5ps per sms.. and before it was free...
isnt it cheating... arnt they trying to foool customers....plzzz sir, help me out...
even a month ago, they deactived caller tune service after deducting my 120 rs. i took lite that time... but how many time, i will be cheated,,, Was this information helpful? | 
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