[Resolved]  Reliance Smart GSM — Balance Billing

Address:

Angul, Odisha

I, Yogesh Saxena consumer of Reliance Smart no [protected].
I had recharge with Rs. 100/- 12/01/2012.
The amount is approx Rs 87 in main balance and rest in promo balance.
I had complete use of promo balance before 12/02/2012.
I make call on 15/02/2012 but call interrupt because balance reached Rs 0.00 level.
I used Rs.2.50 only in one month.
I concerned with customer care but customer care only speaking advertising.
No contact customer executive.
I try another number then customer care executive say if your mobile having Rs.0 you could not make contact customer care executive. Then I recharge with Rs. 10. and get approx Rs.6 in main Balance.
Then customer care executive say send SMS MYVAS.
And find No MYVAS are activate.
Customer care executive I will return your amount and deactivate service.(complain no[protected]
There I have not activate any service.
I get Rs. 50 instead of Rs 87.

On 22/02/2012 cut Rs 40 also in my main balance.
Then customer care executive same behave.
Customer care executive I will return your amount and deactivate service.(complain no[protected]
I get Rs. 30 instead of Rs 40.

On 24/02/2012 cut Rs 15 also in my main balance.
Then customer care executive same behave.
Customer care executive I will return your amount and deactivate service.(complain no[protected]
I get Rs. 5 instead of Rs 15.

On 25/02/2012 cut Rs 10 also in my main balance.
I have no communicate Customer care executive.

I have decide I will no recharge in this SIM and no use this in future.

Yogesh Saxena