Reliance Smart GSM — Debit Rs.15/-

Debit Rs, 15/-
I am using Reliance GSM sim No, [protected] since three months. But on 04.10.2009. I got a sms from Relaince (RP[protected] " CHANDNI RAATEIN pack is activated ar Rs. 15 for 30 days. Renewal on 2009/11/03 call 56300777 tollfree to enjoy the service. To unsub call[protected]tollfree)."
and debit Rs. 15/- from my mobile account. I contact customer care and issue the request vide no is[protected] that for how can they debit money from my mobile account without any IVRS call and sms. They reply over phone it will be credited in your account within 48 hrs. for wrong charge. also i got sms from Relaince ([protected]) "Dear Reliance customer as per request[protected] has resolved Rs 15 will be credited in your account wihtin 48 hrs for wrong charging." But after 48 hrs to till now not credited in my mobile account. How can i solved it. Agian i complain for the above matter request No[protected] dated15.10.09.
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