[Resolved]  Reliance Smart GSM — DEDUCTION OF RS 60/- FROM MAIN BALANCE

Address:

Kendrapara, Odisha

Sir,
I am a senior citizen.I am using Reliance Smart GSM mobile since 2005. Since last few months we are facing a frequent problem that without any prior notification Reliance company is deducting some amount from the main balance.When we are contacting the customer care they are saying like you have activated some package so that it has been deducted from your account.But we never have activated such type of package.One or two times they have refunded the deducted amount.But many times they are not giving back. Now on the Dt-16/10/2010 they have deducted Rs 60/- from main balance like as before from the Mobile No-[protected].Though I have contacted to customer care three times they are telling that they will not refund the money, but they have unsubscribed the package which was activated.
Therefore I am very sorry about this matter.Please help me regarding the negligence of the Reliance Smart GSM customer care for which I will be thankful to you.


Janakar Behera
At-Gopaljew patana
Po-Manik patana
Dist- Kendrapara
Pin- 754215