GPRS CONNECTION - SMART GSM MOBILE SERVICE ( GPRS CONNECTION)
I had recieved an SMS regarding one month GPRS connection and internet for Rs. 303. Accordingly i recharged with Rs. 303 on 14/10/2008. It was all doin fine till 24/10/2008 ( FRiday evening
), when suddenly the GPRS connection was disconnected and hence i wasnt able to serve the net. Despite making countless calls to their helpline, the problem is yet to be resolved. All the customer care executives tell is that the complaint has been forwarded and the GPRS section will be making a call within 1 hr
(though that call has never come till now) or that they are unable to process with my requests and ask me to call them later.I have already lost nearly 3 days of my GPRS connection. Morever if u make a call for say 58 or 59 seconds, they charge for 2 pulse or for 2 minutes.