[Resolved]  Reliance Telecom — exorbitant, unethical, unlawful billing and harassment practices to the consumers by the RCOM

Address:Aurangabad, Maharashtra

Dear Sir,

We were receiving telecom services of RCOM under group users for our business activity from May 2012 to Jan 2013. We have specifically intimated about restricting to activate any extra service without our written request and we will not pay for any such activation. Unfortunately additional charges were included to us. They charged regularly the Value Added Services like Love tips, W18bolly, Merawala Gana, Net Usage, R-World and many more. They abruptly disconnected the services of all my group numbers despite I regularly paid the monthly bill with in time for and up to Aug 2012.
We would like to bring facts about exorbitant, unethical, unlawful billing and harassment practices to the consumers by the RCOM i.e Telecom service provider.

We have communicated several times about defective charges and wrong billing. Our communication was purposefully remained without any reply to us. After our continuous follow up RCOM accepted that they have wrongly included charges in the bill amount.Mean the while all of a sudden services were discontinued neglecting my calls and contacts in person with RCOM. This has caused huge losses to our company. Ultimately I was forced to have alternate arrangement for my group users. Sir you are aware to have activation of group users needs lot many formalities and minimum time period to have new facility. Now company claims the bill for the period for which no services were utilized. Scrapping of services was intimated to RCOM.
Now persons from Reliance Company are frequently harassing for bill payment. I have already paid the extra bill amount to Reliance. Now RCOM is harassing us for payment o[censored]nlawful, illegal so called dues.
This is not only wasting my time but causing my reputation.
I earnestly request you to look into the matter being supreme authority in the matter and give me justice and penalize RCOM for defective services.

Thanking You.

Regards

Millennium Associates
SdWani
[protected]
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

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on 20th september 2011 reliance gsm service provider deducted 19 rupees from my account in name of sms pack activation but neither the service was activated nor my money was returned, when i complained they said it was returned but the truth is it is not returned yet and now they say that they will not return my money at any cost my last complain no. is[protected]

Reliance Telecom — forceful activation of add-on services including sms pack

my mom has been using the reliance cdma no([protected]) for the last 6-7 years.

the company is forcefully activating the add-on services every month and are deducting the balance for last more than one year.

they are activating the sms pack again and again.

i had tried to stop the service many no. of times, but in no vein.

i want the money back...at any condition....and stop forcefully activating the services...

regards

Reliance Telecom — Unnecessary Money Deduction

Hi

I'm a customer of Reliance GSM service, with number [protected],
I wanted to tell you that earlier this month i cancelled all my value added services, but again now they have renewed this service as CRBT and one more, which i have deactivated, and have deducted 30rs twice this month.
Please dont renew any of your services again, please refund my money.

Thanks
Ankit

Reliance Telecom — Unfair Deduction

Dear Mam,
Myself Satyendra Kumar Vishwakarma Mobile no.--[protected] have a complain against Reliance CDMA that they unfair charge every month Rs. 30 and whenever i complained they don't take action. So Please take action against Relaince CDMA.



Regards,

Satyendra Kumar Vishwakarm
Mob--- [protected]
Email-- vishwakarma.[protected]@gmail.com
Dear sir
I am live of alwar Rajasthan my village is Not installation Mobile Towers- RELIANCE, GSM Mobile Company Towers not Installation for my Village. All Post & Village Peoples problem to Mobiles Towers not Cover airy. So new Towers installation of my Village.RELIANCE, GSM not cover airy sim Mobile Company Towers. So My farm house is New Antennas installed Ground mobiles towers .
Thank
Address :-
Ram Govind Vyas S/o Shree Kailash Chand Vyas
Village -Thosadi . Post- Bhulari . Tah.-Rajgarh .
Disirict - Alwar . (Rajasthan ). India
M.- [protected] & [protected]

Reliance Telecom — unnecessary & irrelevant balance deduction

sir i have reliance connection no. [protected] and i am using using this no since 6 months and every month i recharge Rs 599 plan with free reliance to reliance calling (both STD and LOCAL) with 30 min extra to other network, but the company has charged me unnecessary and deduct my balance from Rs 50 to Rs 0 without considering my 30 free min. to other mobile. its not one time, they have done to many other colleagues of mine and several times. i am fed up of this network please do something. its such a horrible connection....
My balance got deducted and i got the message that a funny caller tune has been subscribed on my number which I never asked for.This is not just now but happened earlier as well and to this the customer care says that they can not give my balance back.What do I take it as...horrible

Reliance Telecom — False Charging

From last 4-5 months, I have been charged with Indiagames an add on service which is not being used by me. But on complaining every month they give me a waiver. But repeating the same every month. even charged this month.

Reliance Telecom — video vogue charges

My mobile number is +91 [protected]...On my mobile unnecessarily Bikini rich Alert Service is Sunscribed from wap.mauj.com.....Everyday I get message like YOU HAVE BEEN RENEWED FOR BIKINIRICHALERT 3DAY FREE SUBSCRIPTION SERVICE....and it is costing me Rs.5/- on Dailly basis.....
I want to unsubscribe this service but am not able to do frm my mobile.... So please Unsubscribe this service from my mobile imediately....
Thanking You...

Reliance Telecom — Net Balance

sir the realince customer has deducted my 850 mb of 3G net without any reason when call to custmer care they are saying that i used it but i am not used it so sir please help me out . i am very angry and stress with the behaviour of realince .beacuse few week before they also deduct my 19.98 rs balance and refunded only 14 rs so sir please help me my mobile is [protected]
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare
Wrong billing for R World - Reliance Communications
Dear Sir/Madam,

This is in ref. customer care- supervisor Piyali / Rajesh . on 29/08/13

In my bill no.[protected], against my mob no. [protected], RIM has charged me for download of 1 games worth Rs 49/-. I am not open the site. i call to your customer care and ask them about that detail. they unable to give any details. i request them to give a complain number. also they do not give any complain no.

I had requested your supervisor to reverse these charges as I could not use it, hence need you to reverse these charges asap.

Regards,
Swarup Kr Manna ([protected])
Wrong billing for R World - Reliance Communications
Dear Sir/Madam,

This is in ref. customer care- Debashish Karmakar. on 18/12/13

In my bill no.[protected], against my mob no. [protected], RIM has charged me for download of 1 games worth Rs 30/-.& 61 MMS Charges Rs. 305/-, I am not doing this i call to your customer care and ask them about that detail. there give detail not shown my samsung galaxy . i request them to give a complain number. also they do not give any complain no., Last time they revised the charges and told me that never they charges like that.

I had requested your supervisor to reverse these charges as I could not use it, hence need you to reverse these charges asap.

Regards,
Swarup Kr Manna ([protected])

wrong deduction 80 rupees

Near about 80 rupees dedicated on 19/02/2015 Please refund it as soon as possible

balance detected n no data balance vialdity credit

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PUK Code

Dear Sir, My SIM ( [protected] ) has been blocked. Therefore i kindly request u to plz send me PUK code Yours...pramod E-mail:[protected]@gmail.com

cut my balance

my relience gsm no [protected] deduct my balance in company hand
plz refund my balance .this is a very grave problem in company. plz solve my
problem immieadtlly.
my alternate no [protected] call back must be reply ?
thank u

echo in cdma sim

i have echo from other and others also tell the same this complinet is more then three months i have asked the retail out let they are not able to solve this problem whether this problem is solved by you no is [protected] thanking you

remove installation of mobile tower

a private mobile company has installed their tower on my neighour roofs. i am afraid of future health problems of radiation which my family members may suffer. my mom remain ill frequently after installing of tower. p...

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