Reliance Telecommunications — Network issue not resolved

Address:

Mumbai City, Maharashtra

Dear Sir,

I Mr. Mandar Patil working in VISE sakes information pvt ltd Dadar West Mumbai had called reliance customer several times and launched several complaints regarding the network issue that we are facing on all the 12 wireless phones bearing following numbers and the first complaint we registered with them was on 2 August 2010 regarding the network issue and till date their engineers have visited our office 3 times and accepted the fault from their end and promised me to resolve the issue but every time they visit our office they just close the case from their end without resolving the issue and nobody in reliance is bothered to work on it and solve the issue.Always we get fake promises from them saying the issue will be solve in 2 days and till Date the issue is unsolved.

We requested Reliance to solve the issue as soon as possible as we are using the phones for business (BPO) purpose and all our business is affected because our phones are not working.

We also had written several mails to their Nodal office and Legal dept but nothing is done till date.

We request you to guide us to take necessary actions regarding the same.

Regards,

Mandar Patil
Manager -BD
Vise sales information pvt Ltd.
Website: www.v-ise.com | Email: [protected]@v-ise.com
Tel: +[protected] II Mobile: [protected]
We have the following connection lines:
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