Reliance Telecommunications — wrong credit of balance | |||
Respected sir/madam I am Sachchidanad mishra from bilaspur having a reliance gsm prepaid connection. I had recharged my mobile via companies online recharge service. it was showing on the detailed scheme of Rs. 148 that i'll get 5:00 Hrs. R2R local mins for 11:00 PM to 6:00 AM, 5:00 Hrs. R2R for 6:00 AM to 11:00 PM and 5:00 Hrs. for other local network. and after doing some procedure instructed in companies website i have recharged my NO. with that amount. but that those credits were not done in my account by company, 800 (13:20 Hrs.) local R2R mins have been credited in my account. after calling customer care executive i was informed that the plan has been changed from 8th of February 2013. please let me know that whose mistake is this? now i think that was not fair. now i would like to request you that please provide me justice. your's faithfully Sachchidanad Mishra Mo. [protected] Was this information helpful? | |||
 3 Comments | |||
Comments
Dear Tarun,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
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