I purchased a new Laptop from Reliance Digital ( Shipra Mall Gaziabad) and i got one Antivirus CD and One Game Joystick. My concern is that when i tried to install the CD to my laptop it was not installed proper and error given invalid License key. Then I uninstall the Software immediate but my system was crashed cause of antivirus CD then I realize I should not trust on free offer and gifts. after that I contact to reliance digital and they told me they are not responsible for anything after sale even for my laptop also they suggest me to directly go to the Service center of relative Product. It was very shocking for me. Their behavior very rude and ignoring nobody can tolerate that kind of misbehave. I was asking why you people give me an unused and harmful product to me then they were suggesting me for please buy a new Anti- virus for your system to us. After sometime they are trying to embarrass me because they are too many there and I was alone. they know nobody can take action against them and Company will responsible for that not they are I think Reliance spoil goodwill in front of me .because of there irresponsible employees behavior. I believe if any reliance responsible person is reading this then he or she should be realized sales is not a big deal reliance should focus on service as well because a consumer can buy and thing from anywhere but he or she will go with quality. If possible then take action against MR. Prem Chand he was a real bad impresser for reliance digital there. Thanks in Advance.