[Resolved]  Reserve Bank Of India — non-delivery of parcel

I have sent a packet /parcel containing medicines and dress material to my relatives at Guwahati on 2-Sept-2009 vide receipt no 903782 through FDCCouriers & Cargo service which is yet to be delivered to the addresee. ( 23.09.2009) The addressee's office is at the heart of the city (Central Govt. Institution). Moreover, I have furnnished two cell nos of the addresee in the parcel.
The company is not in position to track the consignment nor responding to the phone calls. They are not providing me the Competant Authority's address to whom I should lodge my complaint. It is the most careless courier service in Hyderabad as they did not bother to my request that it contains medicines for my ailing father who is 80 years old.