Comments
As i own a ThunderBird Tiwn Spark - Model - 2009 / Reg No.TN-18-A-6169. I Given my vehichle to your service center name : Southern Motor in Anna Nagar. Ur service person took three days to complete the service & charges comes around Rs.386 Vide Inv No.7585 / Dt: 07.09.2011. After lots of arguments i paid the service charges and came out from the Worlds worst service center.. Ur manager & Service person are agruing with that the vehichle is clean like this only.. Still iam facing the same issue Engine Noise, Jerking, Stroking. Who ever owining a bullet my humble request to them that donot visit the anna nagar service station.. Kindly take some necessary action or else i have to move to Consumer Court with ur service issue.
i had taken a royal enfield classic 350 the is too good but in vadodara there is after sale service is 0 i am not happy for the service station so just do something, there lots more coustemer are here who are not happy with the service station ...............
Myself, Shrikant Band, from Nagpur, Maharashtra, a very dissatisfied customer of Royal Enfield 350 motorcycle owner.
I have purchased Royal Enfield motorcycle Electra 5SESDB from Paragon Traders, Dealer of Royal Enfield at Nagpur on 24/06/2014.
Since the purchase of the vehicle I am continuously complaining about a loud, strange & irregular & recurring noise from engine of my motorcycle. For resolving my issue I have visited the showroom not less than 7 times in a year’s time. But till date no solution is given to me. I am requesting n no of times to service manager Mr. Ajay Salodkar of the showroom but he is avoiding the issue.
Lastly I have mailed to Royal Enfield Customer Care & also called up Territory Service Manager of Royal Enfield Mr. Anup Zode, but I am surprised to get answer from TSM of a company, he said I am not the right person to give you one stop solution & nor I can give you my senior’s number as per your request. As you got my no, get it from company by mail.
What to do with such kind of answers from executives? What when my vehicle will be out of warranty, if this is the behavior of service people in warranty…I have paid 128849 Rs for a bike & minimum Rs 20000 for local transport when my vehicle used to be in showroom for repairing, , I am feeling like harassed by Royal Enfield.
Please provide me final solution or refund my entire money along with local transport cost I have incurred during the year.
I have purchased Royal Enfield motorcycle Electra 5SESDB from Paragon Traders, Dealer of Royal Enfield at Nagpur on 24/06/2014.
Since the purchase of the vehicle I am continuously complaining about a loud, strange & irregular & recurring noise from engine of my motorcycle. For resolving my issue I have visited the showroom not less than 7 times in a year’s time. But till date no solution is given to me. I am requesting n no of times to service manager Mr. Ajay Salodkar of the showroom but he is avoiding the issue.
Lastly I have mailed to Royal Enfield Customer Care & also called up Territory Service Manager of Royal Enfield Mr. Anup Zode, but I am surprised to get answer from TSM of a company, he said I am not the right person to give you one stop solution & nor I can give you my senior’s number as per your request. As you got my no, get it from company by mail.
What to do with such kind of answers from executives? What when my vehicle will be out of warranty, if this is the behavior of service people in warranty…I have paid 128849 Rs for a bike & minimum Rs 20000 for local transport when my vehicle used to be in showroom for repairing, , I am feeling like harassed by Royal Enfield.
Please provide me final solution or refund my entire money along with local transport cost I have incurred during the year.
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+91 44 4223 0400
Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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I own a Mac350AVL 2008 model, when I bought this bike even I face some issues like you ... I would register a FORMAL COMPALINT at their website stating your problem...I am sure they will revert and screw the dealer's happiness and DO NOT FORGET to put a note that if your machines cannot work properly GIVE MY MONEY BACK WITH INTREST...this is going to work for sure and you will get rid of pain in vain.
Regards
Ashish