[Resolved]  Royal Enfield — Silencer not replaced under warranty

Address:

Howrah, West Bengal

I purchased Royal Enfield bullet from East India Agro(Dealer, Kolkata). Within 3 months the silencer started giving issues and I reported the same to dealer but the replacement was delayed over and over again and then I finally made a complaint to the customer care of Royal Enfield. After that I was assured that the silencer would be replaced but it was not done so.
Please refer the attached email from Royal Enfield.