Royal Enfield — i'll services by service centre

Address:Gurdaspur, Punjab

i bought standard on 7th march this year and since than facing problems with this junk
1. engine oil
2. engine sound
3. nuts n bolts are not fastend
4. smooth running

evry time i turned up to this KASHMIR ROYAL ENFIELD showroom with above mentioned probs to this gentleman bur he is not interested in handling the problem but will give u thousand excuses for evry problem plz tell him to do his job if he is making his living out of it
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To
The manager
Customer Service
Sub: - Problem with the self start Pinion
I have purchased a motorbike (Royal Enfield – Thunder Bird Twin Spark) from one of your outlet- Siddhi Vinayak Automobiles, Patna on 24/06/2010. I logged a complaint to their service station regarding the problem with the self start pinion in the month of April, 2011 & also got assurance that it will be replaced the moment they receive the spare from the company as there was shortage going on. Although I live outside patna due the nature of my work, I contacted them many times for the same but all efforts went futile. Request you to pls look into the same & do the needful.
Please find the details regarding the same below :-
1. Vehicle Name – Thunder Bird Twin Spark (Royal Enfield)
2. Engine No – U3S5C0AE019074
3. Chasis No – ME3U3S5C0AE019074
4. Reg. No - BR-01-AW-6635
5. Invoice Date – 24/06/2010
6. Complaint Date – April, 2011
7. Complaint made to – Mr. Arun Kumar (Service Manager)
8. Dealer – Siddhi Vinayak Automobiles
9. Address – D-1, Nand Hotel Complex, Corner of Rajendra Path, R.K Bhattacharya Road, Patna-1, Bihar.

Thanking you in anticipation.
Sincerely
Rajeev Kumar

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