Sachin Travels — Non Receipt of Refund

Address:

Thane, Maharashtra

I have booked Singapore, Malaysia & Thailand Tour (ST1) with Sachin Travels with Scheduled Departure 12th May'13 by making full payment. On lot of follow up during last week of April'13, we were informed that the tour is rescheduled on 18th May'13. But on 13th May'13 they informed me that the tour is cancelled as they could not get required No. of Tourists. I visited their Dadar office on 14th May'13 and collected my Passport and Cheque dated 17th May'13 towards Refund. However this cheque has got bounced.

Trying to contact their Dadar office, but no body is picking up the phone. If I try by using different No, then the operator picks up the phone and keep us on hold for 10 to 15 minutes till the caller drop the call by getting frustrated. If caller shows patience and keep holding the call, operator tells that they would call back as the concerned senior person is not in the office. But they never call us again.

I am thinking of putting legal case under section 138 to penalise such company and the concerned persons. My contact no is [protected].