[Resolved]  Sahakari Bhandar / Cadbury Celebration — Problem faced during Exchanging

Address:

Maharashtra

This is to bring to your notice that I have purchased some cadbury celebrations from Sahkari Bhandar (Anushaktinagar Branch). Today when I went to return them in exchange of other purchases within due date of exchange. They refused saying they cannot exchange them as they were sold on Diwali offer and items on offer cannot be exchanged. On confirming from other Branch of Sahkari Bhandar, it was told that Cadbury Celebrations are not exchangeable item. The employees of Sahkari Bhandar doesn't know why they are refusing, but refusing to exchange because they want to refuse. Nothing has been given in the bill in this regard. This is not the matter of just money but its the matter of transparency.
Sahkari Bhandar management should think over it.

regards

Sagina Jain