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+91 89 3993 9899 [Customer Care]
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Samsung Double Door Fridge — Not Getting Any Resolution of Problem Reported Since 22nd April
I have a double door Samsung refrigerator. The vegetable box of the same is broken. To get a replacement for the same, I have logged a call on 22nd April, 2009. I have got acknowledgement SMS with BP Number [protected] for the same as well. No action was taken on that and the call was closed on 25th April without providing any resolution. I have got an SMS for the same. With repeated follow up since then, there has been no escalation path and every time there is a standard answer "The Engineer will visit the place today" ! It is a harassing case and I do not have any escalation path within Samsung left and hence raising this in this forum.