[Resolved]  Samsung / Frost Free Refrigerator Model Rt 31 — Freezer not working properly

Sir,

This is to lodge my complaint for non-repair of my samsung refrigerator for tha last 16 days . I had lodged complaint with samsung call centre[protected] on 20/03/2009 days back, BP number - [protected]. The service engineer visited my home and openr the freezer unit and told me that some problem with gas fill.. The service engineer told me some other person will come and attend it within 2-3 days. However it has been 16 days since the complaint only 2 person came and saw but did not do any thing. THERE HAS NOT BEEN ANY RESPONSE FROM ANY OF THE SERVICE ENGINEER. I AM HIGHLY DIS-SATISFIED WITH THE SERVICE OF SAMSUNG.. If this is the state of affiars regarding service of samsung, I would never recommend any SAMSUNG PRODUCT even I made a complain to dealer at Chennai from whom I bought the Fridge but of no use.


Prabhat Kumar
Flat No- B2/2
B-Block, Parsn Towers,
Pantheon Road,
Egmore
Chennai-600008