[Resolved]  Samsung Galaxy Ace Duos — mobile faulty

Address:Delhi

i hv got samsung galaxy ace duos mobile on 18june2012 for 14000 with v-care pack 2yrsliquid warranty frm MOVE AND TALK DELHI D-114 jail road, tilak nagar but it was faulty frm first day.It had restart problem,its card was crrupt and its mother board is also faulty .It had takes us 2-4days to relise that phone is faulty as it had restart problem and camera and other softwares were not working.But as i go to athorized centre they refused to replace my mobile instead they had taken my mobile to change its motherboard.It feels if i would hv taken a second hand repaired mobile at the cost of new one.Its cheating by a big name like samsung.contact-rinkudolly.[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query we are still waiting so request you to kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

We have also sent the acknowledgement mail against your complaint so you can reach us directly on below given address.

Thanking and assuring you for best services always.


Thanks & Regards,
JITENDRA SINGH
[SAMSUNG (Customer Satisfaction Team)]
Email : Singh.[protected]@partner.samsung.com

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