resolution & lcd problem. poor after sale service.
I have bought a samsung galaxy note on 28 january 2012. From the day i purchased my phone any element in black wether it is a downloaded video or captured pictures or captured video shows 2 shades of black. Some kind of spot like structure can be seen. And sometimes it shows lines like 1 when lcd is broken but within 2 minutes it locks the phone and it wrks properly. Despite so many problem is been experienced service centre persons at master care service centre in borivali west are unable to get the solution for my problem. I hv visited for mre then 25 to 30 times within the due period. I hv maild on the companys email id also. And called many times in the call centres also. But i m unable to get the solution. While call centres person called Service centre and tlk to them about the problem they promised to cal me back in 15 20 minutes n today its more then 1 day they did not contact me still. Out of this 4 and a half months period i hv been visiting service centres fo more then 2 months. To check my problem i hv been asked to carry any other same model phone to cross check the problem. And they are not ready to change my cell and to give refund also.
sir i really seek your help to get me out of this. I hv tried al options dat where available. I hv mailed you as my last resort. Please help me with my problem. Now i feel like taking my money back to get out of this mental trauma. Please help me to get my refund.
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