[Resolved]  Samsung Galaxy S Gt I9003 — Mobile auto restart issue

Address:Pune, Maharashtra

I had purchased one mobile around 1.5 years back.
Its a Samsung Galaxy S phone, model GT i9003.

From last two months I am facing some serious issues with my mobile. It is getting auto restart and goes back to the initialisation phase. All my messages,

contacts and other things in my phone memory gets deleted.
I went to the service center and they told that it is a common problem with this model.
They said that it will take around Rs.10000(Ten Thousand rupees) to change the mother board which will even not give the 100% assurance to fix the

issue.

I am highly disappointed and not sure why Samsung even knowing that it is a common issue not taking any stand in this.

I want to highly escalate this issue and need to know how can i get some justice in this matter.
Samsung team please let me know if need to go to consumer court and escalate this matter to get the justice.

Regards,
Tarun Shukla
Mobile Number: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

it happened to me also.. i tried everything at my end which didn't work.

shopkeeper said its sm kind o motherboard issue and motherboard needs to be replaced. Finally, we went ahead with that for around Rs4500. But yes, it has worked well since then.

So probably u can go with that if it makes economic sense..i.e. Rs10000 is too much for it, see sm other shop who can do it for less.

HTH.

[protected]@gmail.com

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