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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Samsung — Complaint from a Brand Loyal Customers about Samsung Galaxy 3
Dear Sir,I have purchased Samsung Galaxy 3 (Mobile Phone - GT - 15801DKAINU ) on 17th January 2011at RS 11700.But the processor is so slow that it took 2secs to open the call log , contracts & messages. In case of other applications it is very slow. I am brand loyal customers of Samsung . This is fourth mobile I purchased of Samsung . Other than these all of my home appliances are from your company. I donot have any grievances against your brand, but this is the first time I have to complain against your product. My basic purpose (i.e. calling) is not solved. I talk to your sales guy , he told it is made like this. Previously I have used Samsung mobile, all of these mobiles are very fast . This set compels me to complain against your product.
I want a replacement of this set. Kindly help me in this matter.
Thanks & Regards
Sourav Das
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