[Resolved]  Samsung GT B5310 — manufacturing defect in mobile handset

Address:

Jabalpur, Madhya Pradesh

I purchased Samsung Corby Pro B5310 on 8/4/2010 and from that date i am continuosly facing problems at regular intervals. I have shown my Mobile a no. of times to Mobile Store Jabalpur as well as service centre Alfa Enterprises,Jabalpur regarding the problems,everytime Service centre assured that this problem won't be repeated again. But everytime the mobile handset started functioning improperly. During the 1st problem instance also, i had informed that there is manufucturing defect, hence the company must return me back the cost of Handset, but everytime the service centre repaired the handset at their level and assured of proper functioning thereafter.Further if we give anything in writing ,Service centre didn't acknowledge the receipt.They simply direct us that I should write to Company directly.I have sent the complaint letter to the company's regd. office at Nehru Palace New Delhi also , but sorry to intimate that we have received back the letter with the remark that no office of SAMSUNG Co. is there on the address as on website.It means company has willingly not uploaded the correct address.
Sir, kindly interfere in the matter and provide justice by arranging the replacement of Handset OR arrange Refund of Bill amount i.e. Rs. 11,209/-