Samsung India Ltd. — very very poor service

Address:

Gurgaon, Haryana

Its regarding my 320ltr refrigerator that i have bought from Reliance store i.e in Ambience Mall , Gurgaon, Haryana , in the month of October'2010. The problem is it is not cooling properly and my food/fruits/vegetables are getting spoiled.I have registered a complaint on 5/8/11 and got complaint no. [protected] but nobody called or turned up at my place. Then after waiting for almost 10 days i again called on[protected] but again got same complaint no. and was promised that some engineer will come soon but again nobody came till date. If you guys give this kind of a service then i am really sorry , i will never buy samsung's product in future and will recommend the same to others. I am very annoyed and dejected.You staff is so irresponsible that they don't even bother to revert back.