Samsung Lcd Monitor Model No. 740nw — complaint unattended

monitor — not attended the complaint even after 15days

Complaint No. BP[protected]
Complaiont Date: 17/10/2008

even after soo many days ...after several follow ups nobody has attended the complaint yet...

when we call the mangalore service centre, they say that they have taken over the service centre ownership recently and there are lots of complaints pending, no enginner is available...who is responsible for such delay...when we called samsung their reply was they have closed the call themselves since customer didnt pickup thephone when they called but failed to give any details on how many times they called, when did they call etc...

God only help who have purchsed samsung products...

This is the 2nd time in 3 months our customers are getting such treatment from Samsung...

Partek Computers
Mangalore
[protected], 4271085

monitor — unattending complaint

Sir,
Please refer to my complaint No. [protected]. The complaint was filed on[protected]. Inspite of my repeated reminders over phone to your customer care the complaint is not resolved. Your techincian from trivandrum service centre inspected the monitor(sync master B 2030) and said some components are to be changed. He obtained my signature and went saying it will be done within 2 days. 2 weeks passed, he hasnt turned up. Nor the service center attend the phone. Again I rang up the custormer care, and i am assured it would be done on that day itself. But nothing has been done. The service department of the company is callously indifferent towards the complaints of the customers? what should a customer like me do, if we purchase your products and these situation arises? kindly be kind enough not to punish the customers like this.

monitor — monitor error

i want the solution for this when i start the crt monitor the lines goes on horizontaly an monitor automatically restarting