[Resolved]  Samsung / Lcd Tv 22" La22d404 — Not working since the day i purchased.

Address:Basti, Uttar Pradesh

Dear sir
I purchased a Samsung make TV (LCD tv 22" la22d404) SN 21583ZNC 109569 on 05.03.2012. And I Installed it on 16.032012. But it could not switched on. I didnt try much and contacted with the shop from where I purchased the TV. The shopkeeper told me to contact with The shopkeeper told me to contact with samsung India customer care [protected]. on 19 march 2012, I lodged the complaint on given number. Once service eng visited the home too, but no action so far taken by him. they are only delaying the process. That it will take long time to get the accessories (Main power supply PCB) which is to be changed. kindly look into matter seriously and Replace/repair the TV as soon as possible. As it could not switch on the day I purchased. I made many time reminder on customer care [protected] and talk to technical service department but they say today or tomarow service person will visit. But no one has visited nor done any needful.
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Nov 29, 2016
Complaint marked as Resolved 
Verified Support
Apr 12, 2012
Samsung India Customer Care's response
Dear Customer,

Greetings of the day !

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. Please share your contact details and complaint no. (if any). Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to beer with us till then.


Thanking and assuring you for best services always.

Regards
Samsung Team
Complaint comments 

Comments

samsung lcd t.v. — About no action taken by the Shopkeeper

Dear Sir,
This is to inform you that my Samsung LCD T.V. of 5 Series has been stopped working one day. I had complaint to the shopkeeper i.e. M/s Fairdeal Ambikapur Bill no.- 6529 Dated-21/03/11, but from there no query has been taken by the shopkeeper till date.
Details of the LCD T.V. follows
1) Model Code :- LA40C530F1RLXL
2) Serial Number :- MPWB3PCZB00145A
3) Version :- AA01
He is giving false satisfaction that soon he will call a engineer from company and he will replaced your T.V. but till date no action has been taken.
So, I request you to take the severe action against it.
Yours Truly
Shri Subhash Goyal (Customer)

Address :- M/s Drug Deal
"Sanjeevani" Complex
Jail Road, Gehu Badi
Ambikapur (C.G.) Distt. - Surguja
Contact No.[protected] / 220040
Mobile No.[protected] /[protected]

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