[Resolved] Samsung Lcd Tv — Cheated by Samsung | |||
I bought a Samsung LCD TV for Rs.43,000 2.5 Yrs back. I faced a problem where the displays goes off suddenly.. So somplained with the service centre and then they replaced a PCB with free of cost as it was under warenty. The problem repeated again and then I was busy to complaint it back so the warenty of the TV expried (after a year). The problem started occuring very frequently so called a local TV mechanic and he told the Video cord needs to be replaced, so I got irritated as the Samsung person replaced a different part and now the part cost me Rs10,000. I called the Samsung again and complained about it. The service centre manager send a person and he inspected and told the same PCB is having a problem and I need to pay Rs.4,000 which I did and the same day the problem reoccured. I called the person who did it from Samsung and he came and told I need to replace the Display which is going to cost Rs.25,000. This made me very angry and escalated to the higher management in Bangalore on Oct 09. So much of negocitations has gone and then they told they can give me 75% discount on it and the Rs.4000 I paid is gone. So I paif Rs.6,400 and got he Display replaced on March 2010 (after 5 months of negotiations). So totaly I have paid Rs.10,400 to get my TV reparied eventhough the problem was from Samsung. But now teh problem has reocured. Can any one suggest what I need to do. Go to Court? or what else I can do. Please suggest me : [protected]@yahoo.co.in Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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