[Resolved]  Samsung Lcd Tv — vertical Line on the screen

I came to Kochi about 4 years back. On the recommendation of some friends, we bought a few Samsung products such as a TV( A home theatre), a washing machine, and a microwave oven. from the authorised Samsung dealer in Ravipuram, Kochi. That was the worst shopping move in my life as the Tv went out of order immediately after the Warranty period was over. Our dealer persuaded us to exchange it for an LCD Tv and we bought one about one and a half years ago. Again this LCD TV went out of order a few months after the expiry of the warranty period and the service people are quoting exorbitant amount as repair charges. Also , though they have taken away the Tv for repair a week ago, they have not done any work on it so far in spite of our reminding them every day.

We have given the Tv to your Samsung Service Centre in POnoth Road, Kaloor, Kochi.

Like our first TV, (that is the Home theatre,) This LCD TV also went out of order soon after the Warranty period was over.Considering the enormous loss we are facing and the big service gharge that is quoted, I request you to kindly waive the repair charges for this LCD TV and also kindly instruct your Service Centre to speed up the repair work .
we expect at least five years of exceptional work from a product of a reputed company like yours . When it happened once, we thought it was our bad luck. But when it happens again we seriously doubt the quality of your products. We will never be confident of investing on a Samsung product if this is the way it happens and the service also being very unsatisfactory.
Hoping for a favourable response from you,
Dr. V.A.Narayanan, Home address:

Prof& Head of Gastro enterology, 12-A 1,National Residency,
Amrita Institute of Medical Sciences, Edappally,
Kochi.
Kochi.