[Resolved]  Samsung Lcd Tv — Screen issue in just 2 years

Address:

Vadodara, Gujarat

Dear Sir,

I would like this complain go to the direct ceo. Hope that request is taken. It used to give me immense pleasure that since years we have been using all the products of samsung only. and even we used to suggest the same to our friends and relatives. We had bought LCD tv from one of the franchisee RA Electronics Landmark building in the name of Priyalaxmi iyer, in the month of December 2008.Within two years have found that half the screen of my lcd tv shows as black (which means no film seen) and half picture viewing is possible. We made complain to the the franchisee from where we bought and after one week again and again calling we got a complain number. Further to which the samsung services station person has taken our tv for checking. Today to the shocking news that there is some LCD screen instrument is to be replaced which would be costing equivalent to one more tv.

This is to tell u sir that i am really disappointed and shakened by listening to this. How come a product gets damaged so early stage. We are also having one more tv from the company Onida since 17 years and it has never happened that we have given it for reparing. What kind of product it is given to us that it got spoilt so fast. As per the consultation we came to know from somewhere that the product quality is not good. Also to bring to your notice that now we fear that do we really or in a position to tell someone to buy the product from teh same company.
We hope to receive a positive feedback for solving our problem and let us know why and how this happened and to change the piece or get us the same repaired. Hope you understand. Your co-operation is highly appreciated to keep us the same old happy and loyal customers for samsung.

Rgds
Priya Iyer