[Resolved]  Samsung LED TV — INTERNATIONAL WARRANTY

Address:Mumbai Suburban, Maharashtra

I have purchased a Samsung LED TV from Indra Sound at Indra Square Market in Bangkok on 2nd Novemeber 2011.
Since January2012, it is not working and the service centre is refusing to repair it under international warranty.
I have corresponded via email with Samsung, but nothing positive is being done.
I was given to understand that as soon as one registers the product online, the international warranty is valid.
Viresh Bole
Ph# 9833.65365
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Nov 30, 2016
Complaint marked as Resolved 
Verified Support
Apr 20, 2012
Samsung India Customer Care's response
Dear Customer,

Greetings of the day !

Thank you for becoming a patron of Samsung product.

Thank you for sharing your contact details. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to beer with us till then.

Thanking and assuring you for best services always.

Regards
Samsung Team
Verified Support
May 03, 2012
Samsung India Customer Care's response
Dear Customer,

Greetings of the day !

As per our support team the unit from Bangkok do not have invoice copy that is why we cannot accept it as a warranty and also request you to provide require documents so that problem can be resolved.

Thanking and assuring you for best services always.

Regards
Samsung Team
Complaint comments 

Comments

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