[Resolved]  Samsung — samsung mobile ... worst mobile service

Address:

Maharashtra

Dear Sir,
I had purchased Samsung moblie W299 dual sim model. It was working fine in initial days...few months after its touch screen stopped functioning..i was lucky that this model can work also on keypad... after few days its functions speed got very slow and on one day it got hanged.

I visited samsung mobile service center at goregaon west on 31st aug 2010..(worst service center with all bull people)... i was happy to hear that my handset may get repaired within hour... after that i got to know that pba part need to be replaced so i had to wait for 15-20 days... after 15-20 days i got to know that i had to wait for 2-3 days (tuesday) i will get my mobile repaired... i visited on that saturday..again i had been told to wait till next saturday...next time i was told that i would get new handset replaced within few days... It is now my routin job of saturday to go to samsung mobile goregaon west... scold these people and return with empty hand....... these ppl have given me two phone nos which are not working at all........

today is 20th Nov.... I had submitted my handset on 31st aug.....you can imagine the kind of service these people are providing....

DONT EVEN BUY SAMSUNG MOBILE IN YOUR LIFE... IF YOU BUY IT AND IT GOT SOME PROBLEM THEN THROW IT IN DUSTBIN...DONT GO FOR REPAIRING.... YOU CAN SAVE ON YOUR TRAVEL COST OF Rs 500/- WHICH I HAVE SPENT YET FOR VISITING SAMSUNG MOBILE GOREGAON WEST SERVICE CENTRE.......