[Resolved]  Samsung — Manufacturing fault

Address:

Amritsar, Punjab

To, Dt:23-10-12
Samsung India (P) Ltd,
Sub : replacement of Samsung Plasma 43D-450.
Sir:
I bring it in your notice that we have purchased 1 samsung plasma model as mentioned above Invoice no, SLF02A[protected] Dated 10-07-12 from CROMA Amritsar. From very first day there was a problem in above said Plasma Tv purchased on 10/07/12 the problem was brought in knowledge of Mr. Gaurav Sondhi & all your sight engineer visited our residence and told that these dotes (patches) will be removed automatically by the passing of time but sorry to inform you that the problem is same there & additional line in display also added . Even we asked for upgraded model by paying additional difference amount to pay but the problem is still not solved as we are not interested in repairing this set. So kindly replace or upgrade the TV of the easiest possible & oblige. If you are not replacing your product then we have to proceed for consumer court.