[Resolved]  Samsung Microwave — delivery of demo unit

Address:Delhi

Would advise anyone seeing this not to buy any Samsung products. I bought a Samsung microwave last week and got a demo unit - was on the shop's shelves for the last few months I suspect. Also glass plate & rotating ring was missing from the unit. And that too I bought from a Samsung plaza which keeps only Samsung units and is supposed to be better than normal dealers.

Complaining to Samsung and asking them to replace it with a brand new unit is of no use and they refuse to acknowledge the customers problem. I guess they are more interested in keeping their relationship with their dealers who sell units for them everyday compared to customers who buy maybe 3-4 times a month.

~Pranav
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I bought a Samsung microwave last november. after calling are center ther is no reply about the damo unit .after 3 mounth my microwave is keept 9in paket.
Madhukar shrivastava.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18879
    Pending
    0
    Resolved
    11163
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information