Samsung Mobile — not satisfied about samsung service

Address:Chennai, Tamil Nadu

Hi,
I have using samsung sgh-u700 mobile. it was purchased in italy. for the past two month, the screen does not work.
So I went to service center,They tend to get that right, after a two-week they said they will not servicing the abroad mobile model.Now I want to go back to Italy? I am in the service of a world class company is not satisfied, then the Service Centre for?
Please give me the suggestion for servicing this mobile..
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