[Resolved]  Samsung / Mobile Phone Gt6112 — VERY MUCH DISAPPOINTED FROM THE PRODUCT

Address:

Ambala, Haryana

SIR,
Being a great lover of samsung products, i bought a mobile handset GT 6112 of your so reputed brand on june 18/ 2010. But from the very first day the satisfactory level never met its expected heights. I had purchased this handset without the concent of my parents because they wanted me to purchase mobile of nokia company but i remained stuck to my point and bought this handset and now your company is proving the fact that parents are always right. Till date i am facing alot of problems in the handset, the battery is not working properly, after showing ,battery full option whenever i remove the charger within 15 to 20 min. the battery shows only two sticks instead of showing all five sticks. Sometimes the phone get switched off automatically and many more . Sir , i am regreating on the decision i have taken that time of buying a product of this brand. When i went to service center they were least bothered to listen to my complaints and they kept on confusing me by sending me on one care center to the other.
I am writing this to you in a hope that you will assist me in resolving my problems. Sir I thereby request you to change my handset because it lies in a warrenty period . If no proper action will be taken than i will get the message that you are insisting me and my near and dear ones not to have any further customer relations with your brand.
BILL NO-1680
SR. NO.- TIN-[protected]
AMISHA SHARMA
BTECH STUDENT
(O[protected])