Samsung Mobile — Mobile

Address:

South Delhi, Delhi

Hi sir/madam,

Just to inform you that I purchased new Mobile from The Mobile store H-10/A, Ground Floor Main Market, Main Road, Kalkaji-110019 dated- 7th Feb-2010.

Model Number- GT-E2120B.

But after two days from the date of mobile purchase my mobile getting hanged on every second call. I visited “ The mobile store” to get the phone replaced. The shopkeeper asked me to get this checked with Samsung services center and refused to replace the mobile which I had purchased two days back.

After several follow-up , I finally submitted the mobile to Samsung service center Nehru Place on 30th march-10. Work Order Number-WA[protected]

The service center executive said that your mobile will be repaired within two days. I went there after 2 days but that guy asked me to come after 4 days. I went again after 4 days, then they another time asked me to come after 4 days. after regular visited and follow up they told me "we can’t repair your mobile only one option left that is refund... i also agreed with their commitment, also they are not responding on phone.
Now

Now almost 2 months gone , still I had not got any resolution regarding my phone.

I am really very disappointed by this kind of behavior .

Pls help & get the issue resolved ASAP.