[Resolved]  Samsung Omnia / Xbox — order cancellation not yet refunded

Address:

Thane, Maharashtra

i have not yet received the Refund amount for the products stated below:

ORDER NO [protected] Samsung omnia -RS. 13499

ORDER NO [protected] xbox - RS. 17499

The order[protected] was cancelled on 19th of march and i was informed that the money will get refunded in 15-20 days.. and when i called on 29th March the customer service for the same i was told that refund number has not yet b een generated and it will take another 15-21 Days...
Please try to understand that we make payments through credit cards and we avoid Interest to be levied on us. So please hasten the refund process..

Complaint no 413876 - SAMSUNG OMNIA

The order no.[protected] was also cancelled on 19th of March and i was told that the order is not yet punched in the system and once it is punched the order will be cancelled... and when i called on 29th march i was told that the order has already been dispatched. I dont understand how can India today dispatch order which is requested for the cancellation.

i was told that u need to refuse the acceptance of the order once it arrives at your door step. i have refused the order acceptance on 5th april when the courier company called me for the courier acceptance.

Complaint no. 413885 - XBOX


the only request to India today is not delay the refund process and please have a strong customer service team which would reply correct answers and process the correct request..


I request to the management of the india today to refund my amount for the orders stated above before the interest on 31,000 is levied Upon me...

Worst part is even the management doesnt bother to reply ... They do not understand the seriousness of the matter. It has badly spoilt the reputation of India today book club.