[Resolved]  Samsung Refrigerator — replacement of tray

I really dread your support structure and the reponse. It is really pathetic.

I had logded a complaint at[protected] on 09/08/2008 for my Refridgerator. The BP No. provided was [protected]. Even after repeated followups, tilll date the call has been pending.

I think I have a made a mistake in purchasing the product and now am regretting my decision.

Now, if the call does not get resolved within a week fro today, the only option left is to go to the consumer court along with relevant documents and try to get justice from the court.
Regards
CS Reen
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18880
    Pending
    0
    Resolved
    11168
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information