Samsung Refrigerator, Model No. Rl 41 Wcps — fridge not cooling

Address:

Mumbai City, Maharashtra

Hello Sir,
I am Mr Loknath Maharana, presently residing in colaba Mumbai.Since one and half month my fridge has been suffering from a technical glitch.Its upper chamber is not cooling.Needless to say i have put up complain at the samsung customer care service center at least 05 - 06 times. although their technicians/engineers have been attending the problem the problem still persists.i have been repeatedly calling the samsung customer care people.but till now they have been giving me false promises that it will become all right...but the fact of the matter is that it has been continuing since last one and a half month.My complain reg no is [protected].the technicians who have attended are Mr Nitin, Mr Suhas, Mr pradeep.I have been suffering a lot because of this problem apart from my food items perishing.I would request you to kindly consider my case and take some action against the samsung service as to their technical competence requiring bit o[censored]pgradation.


Mr Loknath Maharana, email: [protected]@ yahoo.com,cell no [protected]