[Resolved]  Samsung Refrigerator — Parts not available

Address:

South Goa, Goa

After the mechanic attended to the breakdown, the fridge has not been repaired for over 15 days. I have spoken to the office in Goa who promised to get the Part to be replaced in 8 days. I have been following up with the Office no results.They say the part has to be bought from Mumbai.

A family has one fridge in the house do you think that in todays world one can live without a fridge for more than 15 days.I cant believe this is the treatment that customers should expect..

Regards

ESTEVES