[Resolved]  Samsung / Samsung Galaxy Tab — FRAUD AND LYING TO CUSTOMERS

Address:Mumbai City, Maharashtra

On 24th of December.2010 I purchased Samsung Galaxy premium tab from Mobile Stores at worli, with an assurance that I will receive the cover, bluetooth, and all the accessories that come along with it within seven days latest by 31st of December.2010. It has now been over 15 days and I have neither recceived the accessories nor any communication from them.

When ever I try to contact them they avoid me and do not respond to my calls, complaints or requests,

I want to make a serious complaint against the comapny and also against Mobile stores since this is the fourth time they have lied to me, in the past I have not taken any initiatives but now I want to take the company and the moble store to court, fo fraud, lies and would like reimbursement for all the problem they have given me along with interest.

Please consider my complaint with top priority and hope that you can take some immediate action against the company and Mobile stores to teach them a lesson, they cannot take customers for granted.

Regards
Erphan.S.Desai
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18882
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information