Samsung Semi Automatic Washing Machine - Poor Service response

3 Reviews
  Mohit Tandon
Dear sir,

I registered a complaint with Samsung customer care, regarding mal functioning of my Samsung semi autometic Washing machine 15-20 days back. The complaint ref no. is 8414102422.
A Samsung service engineer came to our place and told us that the outer cover of the drier need to be replaced and told that he will be back in a day or two with a new one to replace it. Since then none has approached us regarding the same. I have called up the customer care at the no. 180030008282 multiple no. of times and every time I was told that they were sending a reminder to the service engineer and he will approach us and we were just waiting for that. I just want to tell you that now I have got fed up with this type of treatment from your side. I am not able to use my macheing since last 15 days. Please let me know whether your service engineer will come or not to repair that.

Complaint comments 2 Comments     Updated: Resolve this Complaint  


N Aug 9, 2012 by
Syed Zargham mian Samsung Semi Automatic Washing Machine  - New Delhi, Delhi, India

not working properly and always used to stop after every 30 minutes - SAMSUNG SEMI AUTOMATIC WASHING MACHINE

i had bought the samsung washing machine semi automatic in 2011. and it doesn't work properly since i had bought it. it always used to stop after some time and take long time to start again.... same problem is with th dryer of the washing machine.
N Sep 21, 2012 by
User Onida Semi Automatic Washing Machine  - Haryana, India


my washing machine is not working properly.just 15 minutes its work then become like dead .complaint 270803 for panipat &12092096380130 of chandigarh.the dealer is not taking any productive affords for the above mentioned complaint number .dealer named as hindustan electronic shop no.1 palika bazar panipat

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    Samsung Semi Automatic Washing Machine - Poor Service response